Customer Support

Frequently Asked Questions

WooDeal is an online shop that offers daily super products with a discount of 20% to 80% and in some cases, sometimes even more! To make it even more attractive, we offer some items even for free.

Our Customer Service is available 24 hours a day, 365 days a year.

Through the website, you choose your product (s). At WooDeal it is possible to order more than one product. You add the products of choice to the shopping cart and when you are done shopping, check your cart and click continue to checkout.

In WooDeal there are daily offers that await you in electronics, household, toys, care, and more. Daily offers where you can’t go wrong! Think of toolboxes where you can work with for hours at home or even at work or convenient kitchen stuff with which you can show your chef cook arts. All this for a bargain price and very good quality on top of it. Be seduced by the best deals and follow the daily offer on WooDeal by subscribing to our newsletter.

Every morning at 08:00 offers will be posted on the frontpage.

Want to be the first one? View the site every morning before you start working and start your day the right way! The offers on WooDeal will definitely not disappoint! Prefer to take a risk and want the deal every day first find in your mailbox? Then sign up for our newsletter.

After completing your order details, choose a payment method. Then you go to a secure page where you can also complete the payment. When the payment is successful you will be re-directed to the website. On the website your order will be confirmed. Furthermore, you will receive a confirmation email to the email address provided by you.

To re-apply for your password, go to the login page of the website there is a link that says “Forgot your password?” Fill in the required information. You will then receive an email with a new password.

Your username can unfortunately not be changed. Changing your password is done via ‘my account’.

Through ‘My Account’ and via email WooDeal will provide you information about the progress of your order.

If your order has been successfully placed, you will receive an e-mail order confirmation. If you do not receive confirmation, please check your spam box. The order is also in your My Account and is indicated as ” complete ”. If the order is not shown here, please contact our customer service via support@woodeal.co.uk

You can send the link or share the deal page on social media like Pinterest, Facebook, Twitter. On each deal page, you will find share buttons.

Are you not satisfied with your product of course you can return it. Go to www.woodeal.co.uk/return to return products.

Don’t worry, your order is dispatched. The estimated delivery time (weekends do not count) is not a mandatory term, but a good indication. In fact, usually the order is faster than the indicated days after purchase. If your order is not delivered within the stated delivery time, please contact our Customer Service via support@woodeal.co.uk. Please include your name and order number. Within 48 hours you will have a solution. Guaranteed.

Customer satisfaction is our first priority. You can contact our Customer Support through our customer service page or send an email to support@woodeal.co.uk, a representative will answer you within 48 hours.

Did you not find the right answer to your question? Is your question not in the FAQ? Or do you have a comment / tip for Customer Service? Please contact our Customer Service via the contact page or send an email to support@woodeal.co.uk. If possible, indicate clearly your order number. We will respond as soon as possible.

Contact via e-mail